AI Agent for Customer Support
The problem
Support is relentless for a solo founder: every ticket interrupts building, response times slip, and there's no time to spot the patterns behind repeat questions.
Which agent handles it
Riley (Support Lead)
How it works
- Riley auto-resolves the 80%+ of tickets that are answerable from existing knowledge.
- It triages and escalates the rest with context so you only touch what needs you.
- It keeps the knowledge base updated as products and answers change.
- It surfaces patterns in feedback so recurring issues get fixed at the root.
ROI
Covers the support-lead function — deflection, triage, and feedback synthesis — so a solo founder isn't the first line of support, from $19/month.
FAQ
Which Founderr agent handles customer support?
Riley, the Support Lead agent. Riley auto-resolves most tickets, triages the rest, maintains the knowledge base, and spots feedback patterns.
What happens to tickets it can't resolve?
They're triaged and escalated to you with full context, so you only handle the ones that genuinely need a human.